How we work

Working with our offshore staff is as simple as working with a local team member who has chosen to work remotely for a period of time. We address all of the essential requirements for this model's success. Our team undergoes thorough onboarding and training to ensure that they are prepared to work with their new co-workers and understand the company's culture and core values.

Our Delivery Models

We learn to use all the new ways to talk

Our Process Design

Breaking down your complex process into simpler procedures scaling down inefficiencies

Timely Support

We will respond to your queries with minimum turnaround time

Continuous Training

Our people are upskilled with the latest tools and ensure they have recent knowledge of the tax landscape

Technical Ecosystem

We use tools which are fool-proof to ensure data is captured accurately

Clear routes for escalations

Your concerns will be rightly addressed with dedicated personnel.

How information is accessed

We maintain maximum levels of information security to safeguard the privacy of client data. Our company is ISO 27001 certified. Our data non-disclosure agreement legally binds us to protect the data.

Secured Transfer Tools

For file transfer with our team, we reiterate that we fully comprehend the security concern. Thus, we employ a secure file transfer tool. You must click and accept the request for a link generated by the software in the email we sent you, and then upload all the documents that need to be sent to our team for business purposes. Once you have uploaded the documents from your end, our software-trained team will download them all.

Cloud Based Apps

Our team has experience with all cloud-based document management platforms that can be integrated with QuickBooks, Xero, Sage, Workday, etc. When files are already posted to cloud-based programmes, remote employees may safely log in and complete their tasks without repeatedly downloading and uploading.

Remote Desktops

When working on desktop-based software, you can create an RDP login along with the software logins for our team. We use RDP/Citrix to connect to your computers and servers. It's the same as when you work on your servers from home or somewhere else besides your office. Our team will use RDP login to access your system, do the work, and then leave it alone. For security reasons, you can make a folder or drive for our team, and all the other folders and drives on the computer can be locked down. When files are already uploaded to cloud-based services, remote staff can log in safely and finish the work without having to download and upload files over and over again.

How do you communicate

We learn to use all the new ways to talk.

Emails

We provide the remote staff with a 256-bit SSL-encrypted, secure email address for regular correspondence. You can also give him an email address from your domain.

Calls, Chats or IM’s

There are various well-known and easy online chat applications that may exchange real-time messages. The team is conversant with all prominent chat platforms, including Zoom, Microsoft Teams, Google Talk, and Skype, among others.

*These can help you receive real-time responses to your questions.

How do you monitor

Time Sheets

The daily timesheet of remote employees is shared with their managers at the accounting company. We have our own timesheet software, but remote employees can also use the timesheet provided by the company for reporting.

Task based Reporting

Tools for monitoring and tracking the progress of given individual tasks. When they operate under the firm's supervision, Remote Workers are kept updated of their task's progression through direct communication.

Reviews

Frequent review sessions via live chats or conference calls could assist you in assessing the given tasks and their progress. It also aids in providing fresh instructions and answering all questions.

Contact us today to get a free Consultation

Drop us an email at geevar.c@invisorstaffing.ca or the old fashioned phone calls work too at +1 226 221 0400